(Please Read Before Purchasing)

We want your experience with Shari Slays Collection to be smooth, clear, and stress-free 💕 Please review our policies below before completing your order.

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Refunds & Returns

All sales are final.

We do not accept returns, exchanges, or refunds at this time. Once an order has been placed. Please make sure you are confident in your selection before checking out.

Because our products are custom-selected and hygienic items, we are unable to restock or resell used hair.

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Hair Alterations & Chemical Processing

Any chemical processing, coloring, cutting, or alterations made to your hair after purchase are done at your own risk.

While our hair is high-quality and versatile, improper processing can cause damage. Shari Slays Collection is not responsible for any damage that occurs after the product has been altered.

We always recommend professional styling and coloring to maintain the longevity and integrity of your bundles ✨

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📦 Order Information & Shipping Accuracy

Please double-check all information before completing your order.

The shipping address entered at checkout will be the exact address your package is sent to.

If an incorrect address is provided:

• It may cause shipping delays or delivery issues

• The customer will be responsible for any fees required to correct or reship the order

We are unable to make changes once the order has been processed or shipped, so please review carefully 💌

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💌 Customer Service

Need help with your order or have a question? We’re here for you.

📧 Email: sharislayscollection@gmail.com

While we do not operate 24/7, we always aim to respond as quickly as possible during business hours.

Customer satisfaction is extremely important to us, and we will always do our best to support you and resolve any concerns in a timely and professional manner 

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Thank you for shopping with Shari Slays Collection — your support means everything ✨