FAQs

FAQ


How Long Is Shipping?

Shipping & Processing 

 I know when you order hair, you’re READY for it like… yesterday. Same. So here’s exactly how it works over here so you always know what to expect:

✨ Processing Time

All orders are processed within 2–5 business days.
Your hair is carefully sourced, checked, and prepped to make sure you’re getting the quality you deserve — no rushed bundles over here.

📦 Shipping Time

Once your order ships, you can expect delivery within 3–5 business days (depending on your location).
You’ll receive a tracking number as soon as your package is on the way so you can stalk it like we all do 👀

⏳ Total Delivery Time

From order to doorstep: 7–10 business days

🖤 Need It Faster?

If you have a deadline (trip, birthday, install appointment, etc.), please order ahead of time or reach out before placing your order. We’ll always try our best to help you make it happen.

Every order matters, and we're committed to making sure you feel confident and taken care of from checkout to install day ✨

If you have any questions about your order, don’t hesitate to reach out!

xo 💋


How Long Does This Hair Last?

Longevity & Care Guide 

Let’s talk about how long your hair is really going to last — because if you’re investing, you deserve every year out of it 💁🏽♀️

💎 Raw Hair (Our Luxury Line)

Our raw hair is the highest quality and with proper care, it can last 4+ years.
This is hair you can reinstall, recolor, and reuse over and over while still keeping that soft, full look.

✨ Curated Textures

Our curated textures are still top-tier and designed to give you that flawless look for the long run. With the right care, they typically last 2+ years.

Longevity isn’t just about the hair — it’s about how you treat it.

  • Keep it clean and moisturized

  • Use quality products (no heavy buildup 👀)

  • Protect it at night (bonnet/scarf is a MUST)

  • Avoid excessive heat and over-processing

🖤 Treat It Like It’s Yours

Think of your bundles like your natural hair — the better you care for it, the better it shows up for you every install.

We source and curate every texture with longevity in mind, so you’re not constantly re-buying hair. This is an investment — and with the right care, it’s one that keeps paying you back every time you reinstall 


Can This Hair Be Dyed?

 let’s get into coloring — because yes, you can absolutely switch it up and have fun with your bundles.

Yes! Our hair can be colored, lifted, and customized to your desired look

When done correctly, Our bundles take color beautifully and can be lifted to high levels

Just because you can do it yourself… doesn’t mean you should 

We highly recommend getting your hair professionally colored by a licensed stylist — especially for:

  • Lightening (blonde, highlights, balayage)

  • Multiple processing sessions

Why? Because over-processing or using the wrong products can:

  • Dry the hair out

  • Cause shedding or breakage

  • Shorten the lifespan of your bundles

If you do choose to color at home, please be gentle, use quality products, and deep condition regularly. But for the best results? Let a pro handle it so your hair still looks flawless install after install ✨


Can I Pick Up The Hair If Local
 Pick up Option is NOT available!