FAQs

Please allow 24-48 hours to process your order. After processing, allow your order 5-7 business days for shipping. If any order takes longer than the provided days to receive (not including the processing time) please send us an email and we will be glad to service you.  Orders placed on the weekend will begin processing the following business day.

If you are ordering hair for an appointment, wait to receive your tracking number before booking your appointment, for a more accurate arrival time.

With proper care this hair can last 4+ years. Recommend detangling from ends to roots with a wide tooth comb to prevent excessive shedding. When washing, air drying is recommend, but can also be blow dried using heat protectant product.

This hair can be dyed, HIGHLY recommend a professional with the knowledge to attempt this service on your hair. Being that you are chemically changing the hair, if done incorrectly you can ruin your extensions. Be sure to moisturize the hair after, to maintain the quality.

 The pick up Option is NOT available!